Armed Forces: Housing
The question
To ask the Secretary of State for Defence, what estimate his Department has made of the number of Armed Forces families affected by delays in allocating service accommodation.
Answered by Luke Pollard
In November 2025, the Ministry of Defence’s Industry Partner, Pinnacle, allocated 98.52% (532) of applications made by Service personnel entitled to Service Family Accommodation within 15 working days. 1.48% (8) applications fell outside of this target.
Pinnacle’s performance far exceeds their Key Performance Indicator which requires them to process and allocate 90% of housing applications for entitled Service personnel within 15 working days.
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