VAT: Repayments
The question
To ask the Chancellor of the Exchequer, how many complaints HMRC have received in the last 6 months about VAT refunds to businesses because the refund was a) not received and b) delayed.
Answered by Dan Tomlinson
Between 1 June to 30 November 2025, HMRC processed around 1.4 million VAT repayment returns, with around 93% paid promptly following initial risking.
Based on the information held on HMRC’s complaints database, between 1 June to 30 November 2025, HMRC received 162 complaints relating to VAT repayments of which 119 were directly linked to VAT refund delays.
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