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North West Ambulance Service: Abuse and Crimes of Violence

Asked by Sir Mark HendrickLabour (Co-op)Department of Health and Social CareTabled Answered 22 December 2025UIN 100280

The question

To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure the safety of North West Ambulance Service personnel in the context of a trends in the number of violent and abusive incidents directed at frontline NHS staff.

Answered by Karin Smyth

Everyone working in the National Health Service has a fundamental right to be safe at work, including those in the ambulance setting. Trends in violence towards NHS staff have generally stayed at the same levels in recent years and there is in place a zero-tolerance approach to any violent and abusive incidents.

Individual employers are responsible for the health and safety of their staff, and they put in place measures, including, security, training, and emotional support for staff affected by violence. These measures will be strengthened by the introduction of a new set of staff standards, as detailed in the 10-Year Health Plan, which will cover issues that matter most to NHS staff including tackling violence in the NHS workplace.

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