Govia Thameslink Railway: Standards
The question
To ask the Secretary of State for Transport, whether she plans to publish a Thameslink improvement plan in the context of its nationalisation.
Answered by Keir Mather
We recognise that performance on Thameslink services has not consistently met the levels that passengers expect and deserve. As part of the mobilisation process for transferring Govia Thameslink Railway’s (GTR) services, including Thameslink services, into public ownership on 31 May 2026, the Department is undertaking thorough due diligence of Thameslink operations. This, alongside the operator’s own plans to drive improvements, will inform measures to enhance services post-transfer. Like every public operator, GTR will have to publish performance against Service Level Agreements after being brought into public ownership, and forthcoming customer improvements will also be set out.
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