Rents: Arrears
The question
To ask the Secretary of State for Work and Pensions, what targets does the Department have for resolving housing arrears under Universal Credit, and how are these monitored.
Answered by Sir Stephen Timms
Rent is a contractual arrangement between tenant and landlord. DWP is not party to this arrangement and does not monitor whether the contractual liability is being honoured. If a customer is vulnerable or in arrears we can, if it is deemed to be in their interest, arrange for payment to be made direct to the landlord and for an amount to be sent towards arrears. There are no Departmental targets with respect to the amount of arrears outstanding.
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