WPP: Contracts
The question
To ask the Minister for the Cabinet Office, what performance indicators will be used to evaluate WPP Media’s provision of media planning and buying services across Government; and how often performance will be reviewed.
Answered by Chris Ward
The Crown Commercial Service reviews framework-level performance on a quarterly basis, including pricing commitments, financial transparency, social value delivery, and client satisfaction.
Individual departments are responsible for managing day-to-day performance and specific service-level agreements for their own call-off contracts.
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