Information Services: Artificial Intelligence and Digital Technology
The question
To ask the Minister for the Cabinet Office, what steps his Department is taking to ensure that the use of digital and AI‑driven communications provides clear, accurate and authoritative information to the public.
Answered by Nick Thomas-Symonds
The Government uses a range of channels to reach and engage the public. Any use of these platforms is assessed against the high standards for digital safety set out in the Government Communication Service (GCS) SAFE framework.
To ensure all government communications are clear, accurate and authoritative, GCS has established general guidance at https://www.communications.gov.uk/guidance/. This includes the Generative AI Policy (https://www.communications.gov.uk/publications/gcs-generative-ai-policy/) and the Framework for Ethical Innovation in Government Communications (https://www.communications.gov.uk/publications/gcs-framework-for-ethical-innovation/) .
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