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Child Maintenance Service: ICT

Asked by Tom TugendhatConservativeDepartment for Work and PensionsTabled Answered 13 January 2026UIN 102782

The question

To ask the Secretary of State for Work and Pensions, how many times the Child Maintenance Service IT system has experienced a (a) full outage and (b) partial service disruption in the last 12 months.

Answered by Andrew Western

The Child Maintenance Service IT system has had no full outages in the past 12 months. The service is supported by multiple digital products rather than a single system, so the data for part (b) is not held centrally and retrieving it would be disproportionately costly.

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