Railways: Tickets
The question
To ask the Secretary of State for Transport, if she will make an assessment of the potential impact of (a) contactless and (b) pay‑as‑you‑go ticketing on (i) fare concessions and (ii) passenger costs.
Answered by Keir Mather
Following delivery of Pay As You Go (PAYG) ticketing with contactless to further stations in the South East, we will conduct a post-delivery evaluation. This will support our understanding of the impact of these changes on various aspects of the passengers’ experiences of and satisfaction with PAYG and fare reforms following implementation.
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