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Artificial Intelligence

Asked by Victoria CollinsLiberal DemocratDepartment for Science, Innovation and TechnologyTabled Answered 13 January 2026UIN 103045

The question

To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the potential impact of AI on digital exclusion; and what steps her Department are taking to ensure that (a) people without access to devices or data, (b) disabled people, and (c) those with limited digital literacy are not left behind as AI becomes integrated into essential services.

Answered by Kanishka Narayan

Everyone should be able to benefit from the digital world — from saving on everyday bills to finding better jobs and accessing vital services like the NHS.

AI has the potential to transform the economy, how public services are delivered and people's lives, and the government is committed to ensuring people understand and benefit from this.

Last February we published the Digital Inclusion Action Plan, setting out the government's first steps to ensure everyone in the UK – no matter their background – can fully participate in our digital society.

Since then, we have launched the £11.7 million Digital Inclusion Innovation Fund, helping more people across the UK get the access, skills and confidence to get online. This supported a number of projects specifically focused on older and disabled people, and AI training and awareness.

We recognise that some people, including older or disabled people, may face barriers to building AI skills. DSIT is working with DfE and Skills England to assess the AI skills gap and map pathways to fill it. Last year we announced a joint commitment with industry to upskill 7.5 million workers with vital AI skills. We also announced the TechFirst programme, a £187m initiative to bring digital skills and AI learning into classrooms and communities to train people of all ages and backgrounds for future tech careers.

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