Artificial Intelligence: Business and Retail Trade
The question
To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the potential impact of agentic AI systems on high street businesses and retail employment levels.
Answered by Kanishka Narayan
AI is transforming the world of work. The UK must act now to ensure this transformation boosts growth, productivity and opportunity—rather than deepening inequality or eroding job quality. The government is not standing still: we’re investing in skills, monitoring impacts, and working with employers and experts to make sure AI benefits everyone—not just a few.
AI can help give local businesses better insights and improve business efficiency. This government has introduced the Small Business Plan to help all businesses with new tools to unlock access to finance, action to address late payments and regulatory costs, improve digital adoption and create easier pathways to business support through the Business Growth Service regardless of their AI capability.
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