Insulation: Housing
The question
To ask the Secretary of State for Energy Security and Net Zero, whether he plans to introduce national compensation for homeowners adversely affected by loft spray foam insulation.
Answered by Martin McCluskey
For installations under DESNZ schemes, consumers are entitled to remediation where work has not been up to standard even when an installer has ceased trading. Homeowners should claim through their guarantee where this is the case. However, we understand most spray foam loft insulation has been installed outside of our schemes where the protection available depends on what was agreed at the time between the homeowner and the installer.
Poor-quality installations are the result of years of a failed system, and this government is committed to introducing new reforms to drive up quality and protect consumers through the Warm Homes Plan.
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