Water Supply
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, how many water outage incidents have occurred in each of the last five years.
Answered by Emma Hardy
Water companies are Category Two Responders under the Civil Contingencies Act (2004) and have duties to plan for emergencies, including water outage incidents. In England, the Security and Emergency Measures Direction 2022 (SEMD) is the main legislative framework specific to water companies for emergency planning.
This Government has been clear there is no excuse for poor performance, and that water companies must take seriously their role in meeting the public and regulators’ expectations. The Drinking Water Inspectorate (DWI) regulates water company performance against SEMD requirements. The DWI has a range of tools to hold companies to account, including serving companies with enforcement orders.
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