Small businesses: Delivery Services
The question
To ask the Secretary of State for Business and Trade, what discussions he has had with Evri and other delivery companies on the potential impact of unreliable parcel delivery on small businesses.
Answered by Blair McDougall
The proper functioning of postal services is vital for small businesses. Delivery companies must provide a good service to their customers and reduce the number of lost, delayed or improperly delivered parcels. However, Evri and other delivery companies are independent businesses, the government has no role in their operational decisions.
Ofcom is the independent regulator of postal services. Ofcom publishes an annual report summarising its monitoring programme on its website: www.ofcom.org.uk/postal-services/information-for-the-postal-industry/monitoring_reports.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →