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Courts: Telephone Services

Asked by Mr Tanmanjeet Singh DhesiLabourMinistry of JusticeTabled Answered 23 January 2026UIN 104843

The question

To ask the Secretary of State for Justice, how many phone calls to court phone numbers are unanswered on average per day; and what is this number as a percentage of all calls.

Answered by Sarah Sackman

We are unable to provide data on calls made to local Court and Tribunal venues. However, HM Courts & Tribunals Service regularly publishes data on calls made to service centres which can be found through the following link: HMCTS management information – modernised services - GOV.UK.

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