Access to Work Programme: Surrey Heath
The question
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce the waiting times for a decision on Access to Work claims in Surrey Heath constituency.
Answered by Sir Stephen Timms
The Department is committed to reducing the Access to Work waiting times. We have increased the number of staff working in this area by 27% and we have continued to streamline delivery practices. To protect employment opportunities, case managers prioritise Access to Work applications where the customer is due to start a job within four weeks, or cases that are up for renewal.
In the Pathways to Work Green Paper, we consulted on the future of Access to Work and how to improve the scheme so that it helps more disabled people in work. We are considering all aspects of the scheme as we develop plans for reform following the conclusion of the consultation.
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