Postal Services: West Midlands
The question
To ask the Secretary of State for Business and Trade, whether his Department holds information on delays to postal deliveries in (a) the West Midlands, (b) Birmingham and (c) the Birmingham Northfield constituency.
Answered by Blair McDougall
The government does not collect or hold this information. Ofcom, as the independent regulator of postal services, monitors Royal Mail’s provision of the universal service and has powers to investigate and take enforcement action if Royal Mail fails to achieve its performance targets as appropriate, taking account of all relevant factors.
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