Home Office: Deloitte and LA International Computer Consultants
The question
To ask the Secretary of State for the Home Department, with reference to the Key Performance Indicators (KPIs) for government’s most important contracts, Data for July to September 2025, published on 25 December 2025, what the Key Performance Indicators are for the (a) Digitise Delivery Support contract with DELOITTE MCS LTD and (b) QAT74 End to End Testing contract with LA International Computer Consultants Limited.
Answered by Sarah Jones
For Digitise Delivery Support contract with DELOITTE MCS LTD performance is managed through Balanced score card performance process by the Migration Border Tech Portfolio business. Performance assessed the supplier against themes :
- Performance to pay process
- Service requests and onboarding
- Delivery of the outcome of the various roles; project management, partnering behaviours and value add services and social value.
For QAT74 End to End Testing contract with LA International Computer Consultants Limited, the KPIs are :
- Partnering Behaviours
- Delivery
- Value Add
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