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Medical Records: Data Protection

Asked by Mr Andrew SnowdenConservativeDepartment of Health and Social CareTabled Answered 30 January 2026UIN 108350

The question

To ask the Secretary of State for Health and Social Care, what discussions his Department has had with technology companies used by his Department on the automated processing of emails that contain personal health information.

Answered by Dr Zubir Ahmed

The Department does not process personal health information. This type of information is handled by NHS England and other authorised health bodies.

We work closely with NHS England to ensure that any technology used across the health system meets the legal and ethical standards required for safeguarding personal health data. This includes data protection, information governance, and the safeguards required for handling health data. These checks ensure that any system we bring into use aligns with the rules that protect people’s privacy.

When personal data is processed as part of specific programmes, it is handled by approved delivery partners under strict governance arrangements. These partners act only on behalf of the Department and in line with data protection law and contractual controls.

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