Electronic Government: Proof of Identity
The question
To ask the Secretary of State for Science, Innovation and Technology, whether her Department made an assessment of the potential impact of using the Gov.uk One Login to verify identity on people who (a) do not have photo ID and (b) are visually impaired.
Answered by Ian Murray
Inclusion is at the heart of GOV.UK One Login. The service provides multiple ways for users to prove their identity, including a no photo ID route which involves answering security questions.
GDS regularly tests designs with disabled users, including visually impaired users, where tests are performed with assistive technology.Our accessibility statement is available at: https://www.gov.uk/guidance/govuk-one-login-app-accessibility-statement.
We have a Public Sector Equality Duty (PSED) assessment, which examines the impacts of the service on the different protected characteristics and establishes mitigations where necessary.
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