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Personal Independence Payment: Advisory Services

Asked by Navendu MishraLabourDepartment for Work and PensionsTabled Answered 13 February 2026UIN 108794

The question

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help protect benefit claimants from being charged high fees by private companies for assistance with Personal Independence Payment applications.

Answered by Sir Stephen Timms

We are aware that some private companies provide advice on how to claim Personal Independence Payment (PIP), including some who may charge a fee for their services.

For those claiming PIP, we provide detailed guidance and information. We would also encourage individuals to seek advice from sources such as charities and Citizen’s Advice, which offer reliable and trustworthy guidance without charge.

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