Post Office: Public Services
The question
To ask the Secretary of State for Business and Trade, whether his Department has undertaken work to identify which additional public services could be delivered face to face through the Post Office network; and whether he has discussed the potential expansion of such services with other departments.
Answered by Blair McDougall
As set out in the Government’s Green Paper, the role of Post Office is changing, fuelled by significant changes in Post Office’s markets. Government will continue facilitating discussions around the future of cash and banking services, as demonstrated by the recent joint discussions held between the Post Office and the banking sector. The Department for Business and Trade will also work across government to explore opportunities to improve and enhance the delivery of in-person government services, and we have established a cross-government working group for this purpose. However, Post Office’s services are ultimately a commercial matter for the organisation and its partners.
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