Civil Servants: Workplace Pensions
The question
To ask the Minister for the Cabinet Office, whether his Department has the ability to issue penalties for performance in relation to Capita's contract for administering the Civil Service Pension.
Answered by Anna Turley
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The Civil Service Pension Scheme transferred to Capita on 1 December 2025.
The contract includes key performance indicators that, if not met, include financial penalties. These have already been applied in respect of Capita’s performance in December.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →