Childcare: Flexible Support Fund
The question
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to streamline the process for parents on Universal Credit to claim upfront childcare costs through the Flexible Support Fund.
Answered by Sir Stephen Timms
DWP is committed to improving its services continuously. The Department is strengthening delivery of Upfront Childcare Costs (UFCCC), so that eligible parents receive timely support when moving into work. As part of this, guidance has been streamlined to ensure agents provide consistent UFCCC support to all eligible claimants.
The application process is being streamlined to make it simpler for work coaches and customers. The service will continue to be reviewed to identify further opportunities for improvement.
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