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NHS 111: East of England

Asked by James McMurdockIndependentDepartment of Health and Social CareTabled Answered 9 March 2026UIN 110310

The question

To ask the Secretary of State for Health and Social Care, what proportion of NHS 111 calls resulted in an ambulance dispatch in the East of England in each of the past three years.

Answered by Karin Smyth

The Government is committed to continuing to improve NHS 111 to ensure patients can access the right care first time, in a timely manner, thereby only visiting accident and emergency when necessary.

The data is not published in the requested format. However, in the East of England in 2022/23, 10.9% of 111 calls were referred to the ambulance service. In 2023/24, 11.9% of 111 calls were referred to the ambulance service. Finally, in 2024/25, 12.7% of 111 calls were referred to the ambulance service.

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