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Water Companies

Asked by Edward MorelloLiberal DemocratDepartment for Environment, Food and Rural AffairsTabled Answered 5 February 2026UIN 907673

The question

To ask the Secretary of State for Environment, Food and Rural Affairs, what steps she is taking to help improve public confidence in the water sector.

Answered by Emma Hardy

Our New Vision for Water sets out once‑in‑a‑generation reforms to transform the water system. We will establish a new water regulator to raise trust and accountability, and set up an independent, impartial and accredited Ombudsman so customers have assurance their complaints will be resolved.

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