Railways: Penalty Fares
The question
To ask the Secretary of State for Transport, what data her Department collects on the reasons given for the issuing of Penalty Fares on the rail network.
Answered by Keir Mather
Deliberate fare evasion reduces the revenue needed to support the railway and disadvantages passengers who pay the correct fare. We are making fares easier to understand, so that passengers can buy tickets with confidence, knowing they are getting the right fare every time.
The Department does not collect data on reasons given for the issuing of Penalty Fares on the rail network; however, Train Operating Companies are required to conduct surveys to determine the percentage of passengers carrying a valid ticket. This data enables the Department to understand revenue at risk.
The Department will shortly be publishing its formal response to the Office of Rail and Road’s review of revenue protection practices.
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