Social Rented Housing: Maladministration
The question
To ask the Secretary of State for Work and Pensions, if he will make an assessment of trends in the level of administrative errors made by social housing providers when a resident transitions from Housing Credit to Universal Credit.
Answered by Sir Stephen Timms
The verification process to assure that the correct housing amount is included in the Universal Credit Award provides opportunities for claimants to challenge the amount, should they disagree with the amount verified as correct by their Landlord/Housing Provider. This amount also features on their monthly award statement so continues to be transparent.
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