Buses: Anti-social Behaviour
The question
To ask the Secretary of State for Transport, what steps her Department is tacking to help tackle anti-social behaviour on the bus network.
Answered by Simon Lightwood
The Department is working across government and with partners, industry and local transport authorities, to ensure that everyone feels and is safe when travelling by bus. Through the Bus Services Act 2025 we have introduced measures to combat anti-social behaviour (ASB) on the bus network. This includes mandating training for staff working in the bus industry, introducing a power to enable the Secretary of State to publish statutory guidance on the inclusivity of bus stations and stops and giving local transport authorities the power to create byelaws and deploy officers who can deal with ASB and fare evasion on the bus network.
In addition, the Department previously provided £2.5 million to pilot five Transport Safety Officer (TSO) teams on the network. The pilots ended in March 2025, and a full evaluation of the programme will be published in due course. We have also recently published TSO practitioner guidance for local authorities wanting to implement a scheme in their area.
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