Water Charges: Social Tariffs
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, what assessment her Department has made of trends in the level of support for water social tariff across different regions; and what steps she is taking to ensure households in similar financial circumstances are treated equally.
Answered by Emma Hardy
Evidence shows that levels of social tariff provision vary between regions because each water company sets its own eligibility criteria and level of support. The Government keeps support schemes under review and expects industry to do the same to ensure vulnerable customers across the country are supported, and customers know what support schemes are available and how to access them if they need help.
Water companies have more than doubled the number of customers that will receive help with their bills through social tariffs – from 4% to 9%.
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