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Courier Services: Self-employed

Asked by Suella BravermanReform UKDepartment for Business and TradeTabled Answered 16 February 2026UIN 111742

The question

To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of working conditions for self‑employed couriers in the parcel delivery sector, including training standards, pay rates, and safeguarding obligations.

Answered by Kate Dearden

All businesses must comply with relevant laws and employers must comply with their legal obligations to ensure that their workforce receive the rights and protections to which they are entitled. Ofcom, the independent regulator for postal services, does not regulate the employment models of parcel delivery companies.

Many employment rights, including the National Minimum and Living Wage do not apply to self-employed individuals. While the government recognises self-employed arrangements can provide valued flexibility, we also recognise concerns regarding exploitation of the current employment status framework and will consult on addressing these.

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