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Digital Technology: Disadvantaged

Asked by Shivani RajaConservativeDepartment for Science, Innovation and TechnologyTabled Answered 19 February 2026UIN 112410

The question

To ask the Secretary of State for Science, Innovation and Technology, what assessment her Department has made of the level of digital exclusion in Leicester; and what steps she is taking to improve the level of digital skills and access.

Answered by Kanishka Narayan

Everyone should be able to benefit from the digital world – helping families save money, get a better job, and access services like the NHS more easily.

But we know some people face real barriers. Data from 2025 shows that 18% adults in the UK labour force lack essential digital skills for work, while 7% of households in the East Midlands do not have access to the internet.

That’s why we published the Digital Inclusion Action Plan, and why we’re now delivering the foundations: better connectivity, more devices reaching people who need them, and support to build skills and confidence in communities across the UK.

This has included launching the £11.9 million Digital Inclusion Innovation Fund, with £35,391.97 going to Leicester City Council and £90,625 to Wesley Hall Community Centre, helping more people across the UK get the access, skills and confidence to get online.

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