Railways: Compensation
The question
To ask the Secretary of State for Transport, what plans her Department has make it easier for passengers to receive Delay Repay compensation.
Answered by Keir Mather
Ten of the 14 Department for Transport contracted operators now offer delay repay schemes that provide automated, one-click delay repay, and we are also developing plans to make it even easier and more convenient to claim Delay Repay, including through the upcoming Great British Railways website and app.
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