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Ministers and Special Advisers: WhatsApp

Asked by Sir John HayesConservativeCabinet OfficeTabled Answered 2 March 2026UIN 113036

The question

To ask the Minister for the Cabinet Office, whether it is his Department policy that (a) Ministers and (b) special advisers use the disappearing messages function on Whatsapp on Government devices.

Answered by Nick Thomas-Symonds

Ministers, Special Advisers and Civil Service staff are required to follow the Non-Corporate Communication Channels (NCCC) guidance on GOV.UK when using WhatsApp or similar communications tools. This guidance explains ministers’ responsibilities for keeping an accurate official record. Paragraph 24 of this guidance states that ‘disappearing message functions have a role in limiting the build up of messages on devices. You must ensure that any such use does not impact on your recordkeeping or transparency responsibilities’.

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