Social Security Benefits: Advisory Services
The question
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to increase public awareness of the availability of free advice from independent providers on claiming welfare benefits; and if he will make an assessment on the potential merits of a public engagement campaign on this topic.
Answered by Sir Stephen Timms
Free help and support in applying for Universal Credit is available from Citizens Advice and Citizens Advice Scotland. Free help and support for claiming other DWP benefits is widely available, including on GOV.UK, from the Department itself, and from organisations such as Age UK. There is no need for claimants to pay for advice and support with benefit applications.
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