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Pensions: Complaints

Asked by Ian SollomLiberal DemocratDepartment for Work and PensionsTabled Answered 19 March 2026UIN 114281

The question

To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the implications of his policies of recommendation 3a of the Public Administration Committee's fifty-seventh Report of Session 2022-23 on reviewing ombudsman arrangements to ensure that all aspects of people's interactions with their pensions have an adequate route of appeal.

Answered by Torsten Bell

The Department’s view remains that the Pensions Ombudsman has acted within his statutory remit in considering complaints related to the AEA Technology (AEAT) pension scheme.

These matters have been subject to extensive scrutiny over the past decade, including debates in Parliament. Considering that scrutiny, the Government will not be proceeding with a review of the Pensions Ombudsman at this time.

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