Park Homes: Water
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, what steps her Department is taking to strengthen the rights of residential park home residents in England to request the installation of individual water meters.
Answered by Emma Hardy
Residents are protected through existing regulatory frameworks overseen by Ofwat, which sets clear rules for water charging, service standards, and the rights of customers, including those living in park homes.
All water companies must comply with Ofwat’s Guaranteed Standards Scheme (GSS), which sets minimum service standards and requires compensation where companies fail to meet them. These standards apply to all customers, including those living in park homes.
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