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Cultural Heritage and Tourism: Subscriptions

Asked by Nigel HuddlestonConservativeDepartment for Business and TradeTabled Answered 2 March 2026UIN 115536

The question

To ask the Secretary of State for Business and Trade, what assessment has been made of the potential impact of the cooling-off period provision in the Digital Markets, Competition and Consumers Act 2024 on cultural, heritage and tourism organisations operating on a subscription model, including national museums and galleries.

Answered by Kate Dearden

This government recognises the significant public value delivered by the UK’s charitable sector.

The government has consulted on the implementation of the subscriptions regime in the Digital Markets, Competition and Consumer Act 2024. The consultation received over 70 responses including 15 from charitable organisations, and the government is engaging closely with the sector to understand the impacts on both consumers and these bodies.

The impact assessment for the subscriptions chapter in the Digital Markets, Competition and Consumer Act can be found here: Subscription traps: annex 2 impact assessment. Together, the subscription measures are anticipated to provide £400m of consumer benefits per year and the estimated net direct cost to businesses is £171m per year. Sector-specific analysis has not been conducted.

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