VerbatimParliament, as it happens

Patients: Surveys

Asked by Steve DarlingLiberal DemocratDepartment of Health and Social CareTabled Answered 2 March 2026UIN 115580

The question

To ask the Secretary of State for Health and Social Care, whether his Department has undertaken sampling of patient experiences since changes to the Patient Access Charter in October 2025.

Answered by Dr Zubir Ahmed

The Office for National Statistics’ Health Insight Survey has been collecting monthly data on patient experience since July 2024. Recent findings show that overall patient satisfaction has begun to improve after a decade of decline. The survey also reports that ease of access has improved since October 2025, rising from 73.7% in that month to 76.8% in January 2026.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim