HM Courts and Tribunals Service: Artificial Intelligence
The question
To ask the Secretary of State for Justice, with reference to his Department’s press release entitled Deputy Prime Minister sets out vision for the justice system, published on 24 February 2026, what criteria will be used to evaluate the success of the AI-assisted listing pilot within HMCTS.
Answered by Sarah Sackman
HMCTS will evaluate the pilot of AI-enabled support for listing against criteria that will include expected:
reductions in administrative effort associated with listing;
improved timeliness and consistency of listing activity;
the impact on listing accuracy and associated rework; and
the effect on effective use of court capacity.
This will be considered alongside feedback from operational users and the judiciary on usability and confidence. Findings from this stage of the evaluation will inform decisions on any wider deployment. If we proceed, we will design an evaluation approach in line with Government Social Research standards that we would expect to publish as part of the programme of work.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →