Parcels: Delivery Services
The question
To ask the Secretary of State for Business and Trade, whether he has held discussions with relevant stakeholders on the adequacy of the operations of major parcel delivery operators during seasonal demands.
Answered by Chris McDonald
Ministers have regular discussions with Ofcom in its capacity as the independent regulator for the postal sector with the responsibility and powers to regulate postal services.
The government wants to see all operators provide a good level of service, including during peak seasons. However, parcel delivery companies are independent businesses, and the government has no role in their operational decisions.
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