Ambulance Services: Emergency Calls
The question
To ask the Secretary of State for Health and Social Care, pursuant to Answer of 2 March 2026 to Question 110309, how the proportion of calls redirected in the East of England compares with the national average.
Answered by Karin Smyth
NHS England publishes monthly data on the number of incidents raised and responded to by the ambulance service as part of the Ambulance Quality Indicators (AQI) publication. The publication can be found at the following link:
https://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/
For the calendar year 2025, the number of incidents referred to other services nationally was 1,360,449, or 15% of all 9,312,404 incidents.
For the East of England Ambulance Service, the service referred 136,470 incidents to other services, or 14% of all incidents.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →