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Ambulance Services: Emergency Calls

Asked by James McMurdockIndependentDepartment of Health and Social CareTabled Answered 13 March 2026UIN 118477

The question

To ask the Secretary of State for Health and Social Care, pursuant to Answer of 2nd March 2026 to Question 110309, what proportion of redirected patients were referred to a) mental health crisis services, b) urgent community response teams or c) primary care.

Answered by Karin Smyth

Data published monthly by NHS England on incidents raised and responded to by the ambulance sevice does not report the information required to answer this question.

Incident numbers and categorisation are published for England as part of the Ambulance Quality Indicators publication. The publication can be found at the following link:

https://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/

The publication details the number of paredirected, or resolved without conveyance by an ambulance, but does not detail the service incidents are redirected to.

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