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Universal Credit: Debt Collection

Asked by Mr Andrew SnowdenConservativeDepartment for Work and PensionsTabled Answered 12 March 2026UIN 118296

The question

To ask the Secretary of State for Work and Pensions, whether her Department cross-checks identity information with (a) HM Revenue and Customs and (b) other government databases before initiating debt recovery action relating to Universal Credit.

Answered by Andrew Western

This department is committed to fairness in debt recovery and will always work with people to ensure that any recovery activity does not cause hardship or is unfairly detrimental. Identity checks are undertaken by DWP at the point a customer makes a benefit claim, and we work closely with other government departments during the claimant journey where necessary.

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