Recruitment: Applications

The DWP encourages employers to provide feedback to unsuccessful job applicants wherever possible. This includes asking employers to adapt their recruitment processes so they can identify applicants and share outcome information with Employer Adviser teams, enabling Work Coaches to support individuals to strengthen future applications. Where employers are unable to provide structured feedback, Jobcentre Plus continues to seek voluntary comments, using this insight to enhance employability support and address any barriers identified. The National Careers Service also works closely with individuals, providing tailored careers guidance and feedback to help them improve the quality of future applications

Ahead of vacancies going live, the Department also works with employers to help Work Coaches and Employer Advisers better understand recruitment processes and what employers are looking for in applications. This enables them to support jobseekers to be better prepared before applying for roles.