HM Prison and Probation Service: Complaints
The question
To ask the Secretary of State for Justice, what the (a) reasons for and (b) outcomes of complaints made through the new independent reporting channel in HMPPS were since its establishment.
Answered by Jake Richards
The new independent reporting channel may consider allegations of bullying, harassment, discrimination, sexual harassment or assault, or cases where serious safeguarding concerns are raised. Complaints may be upheld, partially upheld or not upheld, or mediation between parties may be recommended.
A number of cases are still being investigated. As we are still in the process of putting in place a system for analysing data relating to complaints made through the new reporting channel, it is not possible to provide the requested information at this stage.
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