Post Offices: Standards
The question
To ask the Secretary of State for Business and Trade, what guidance his Department provides to the Post Office to ensure continuity of service in areas served by mobile post offices.
Answered by Blair McDougall
The Government sets the overall access criteria for the Post Office network, but day‑to‑day operational matters – including the deployment and management of mobile post office services – are the responsibility of the Post Office. Where mobile units are temporarily unavailable due to repair or maintenance, the Post Office works to restore services as quickly as possible and to minimise disruption for the communities affected.
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