Fuel Oil: Rural Areas
The question
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to improve consumer protections for rural households reliant on heating oil.
Answered by Martin McCluskey
The Secretary of State has written to the industry reminding heating oil distributors of their commitments under the UKIFDA Code of Practice, including the need for fair, transparent and justifiable pricing. Ministers have also spoken with the Competition and Markets Authority, who are considering their options available if there is evidence of unfair practices or anti-competitive behaviour.
The CMA will now gather evidence on the
situation in the market and look at whether consumers are being treated fairly. Conversations will continue in the coming days and the CMA have the power to launch an investigation into anything relating to unfair contract terms, misleading consumer practices or anti-competitive behaviour.
The Government is keeping under review whether any further support or action may be needed to protect consumers and we will work with Devolved Governments if any support is developed.
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