Mental Health Services: Artificial Intelligence
The question
To ask the Secretary of State for Health and Social Care, whether he plans to take steps to ensure that AI-based mental health tools do not replace access to human-delivered psychological support where this is clinically appropriate.
Answered by Dr Zubir Ahmed
The Government is clear that artificial intelligence (AI) based tools must not replace access to human‑delivered psychological support where this is clinically appropriate.
Digital and AI tools can be used to support mental health services and those in need of those services, for example by helping with administrative tasks, triage, or appointment management, and these benefits can enable clinicians to spend more time delivering direct care. However, decisions about treatment and care must always be clinically led and based on individual patient need.
Publicly available AI applications that are not deployed by the National Health Service, such as ChatGPT or Google Gemini, are not regulated as medical technologies and may offer incorrect or harmful information. People experiencing mental health difficulties are strongly encouraged to seek support from qualified professionals through NHS services or trusted charities.
Spending across mental health services, both specialised commissioning and ICB combined, and including learning disability, autism, and dementia, is planned to increase to £20.616 billion in 2025/26, compared to £18.988 billion in 2024/25. Specific funding has also been allocated to expand mental health support in schools to 100% of institutions by 2029/30.
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