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Flexible Support Fund: Equipment

Asked by Mike WoodConservativeDepartment for Work and PensionsTabled Answered 19 March 2026UIN 120325

The question

To ask the Secretary of State for Work and Pensions, how many cases of suspected misuse of Flexible Support Fund equipment have been identified in the last three years for which figures are available.

Answered by Dame Diana Johnson

Work coaches must ensure all awards made under the Flexible Support Fund (FSF) are reasonable and represent good value for money in terms of improving employment prospects and reducing the time spent on benefits.

Where a work coach identifies concerns that FSF funded equipment may have been misused, this information is recorded on the customer’s Universal Credit account and considered as part of ongoing engagement, including when determining the appropriateness of any future FSF support.

Misuse of FSF support does not always indicate fraud. Where there is evidence that misuse may involve deliberate dishonesty or a criminal offence, work coaches are required to make a formal referral to the Department’s fraud team, who determine whether further investigation or enforcement action is appropriate.

The Department does not hold central records on the number of cases of suspected misuse of FSF funded equipment. Information is captured at individual customer level and is not collated nationally for reporting purposes.

A new digital FSF application system, being rolled out nationally, will strengthen oversight of FSF spend by providing improved data and enabling more detailed scrutiny of awards.

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